How To Get Started with Individual or Separate Terminal Integration?
To get started, you will need to complete the following tasks.
System Requirements
To accept healthy benefit cards in your stores, you need to meet one of the two following criteria:
- Your POS system is compatible with a healthy benefit card (HBC) processor, and you have a Merchant ID contract with the HBC processor for adjudication.
- --- OR ---
- You have one or more handheld devices that can process specific processor HBC cards, separately from your POS system.
HBC Processors and Health Insurance Plans
HBC processors only work with specific Medicare Advantage health insurance companies. You will want to determine which insurance plans are offered in your area to determine the HBC processor that will be most helpful for your customers. HBC processors should be able to provide you with this information.
Below are the timelines for when the POS systems will be compatible with the HBC processors. NGA is working to provide information from all POS providers and HBC processors.
ECRS Solutions Contact | Date Available | HBC Processor | POS Integration |
---|---|---|---|
ECRS | Now | Solutran V4 (Barcode, MSR Open Loop, MSR Closed Loop) | Yes |
ECRS | Now | InComm (MSR Open Loop, MSR Closed Loop) | Yes |
ECRS | Now | FIS Network (Wex, About Fresh, Nations Benefits, Soda Health) | Yes |
ECRS | End of Q1 '25 | NationsBenefits Direct | Yes |
ProHealth Connect | Date Available | HBC Processor | POS System | POS Integration |
---|---|---|---|---|
ProHealth Connect | Now | Solutran V4 (Barcode) & V6 (Magstripe) | No - Handheld Device | |
ProHealth Connect | Now | UpFront Software | Yes | |
ProHealth Connect | April 2024 | MCR POS Systems, Inc. | Yes | |
ProHealth Connect | Now | Telonline LLC | Kiosk | |
ProHealth Connect | Now | RBR Link | Yes | |
ProHealth Connect | Now | Universum | Yes | |
ProHealth Connect | Now | EBS POS | Yes | |
ProHealth Connect | May 2024 | Bluu POS | Yes |
Contact Name & Link | POS System | System Specs | Date Available | POS Integration |
---|---|---|---|---|
Nations Benefits | Toshiba | ACE 8.4 | Now | Yes |
NCR | ENCOR 1.0.12.0 | Now | Yes | |
NCR | Storeline | April 2024 | Yes | |
Nations Benefits Device | Now | No – Handheld Device |
Contact Name & Link | System Specs | Date Available | Processor | Integration |
---|---|---|---|---|
NCR & NCR Connected Payments | ENCOR 1.0.12.0 | October 2023 | InComm | Yes |
NCR & NCR Connected Payments | ENCOR 1.0.13.0 | March 2024 | Nation’s Benefits | Yes |
NCR & NCR Connected Payments | ENCOR 1.0.12.0 | October 2023 | Solutran (Magstripe and barcode) | Yes |
NCR & NCR Connected Payments | ENCOR 1.0.14.0 | August 2024 | Soda Health | Yes |
Contact Name & Link | Date Available | HBC Processor | POS Integration |
---|---|---|---|
LOC Software | Now | InComm | Yes |
LOC Software | Q1 2025 | Nations Benefits | Yes |
LOC Software | Q3 2024 | Solutran v6 (Barcode and Magstripe) | Yes |
LOC Software | Now | Solutran v4 (Barcode) | Yes |
Tell Your Customers!
Your customers need to know that you are now offering HBC/OTC benefits. NGA and Fincretive have developed in-store education and awareness materials that you can leverage to inform and educate your customers.
In addition, different health programs (once connected) will provide more brand-specific materials.