How To Get Started with Individual or Separate Terminal Integration?

To get started, you will need to complete the following tasks.

System Requirements

To accept healthy benefit cards in your stores, you need to meet one of the two following criteria:

  • Your POS system is compatible with a healthy benefit card (HBC) processor, and you have a Merchant ID contract with the HBC processor for adjudication.
  • --- OR ---
  • You have one or more handheld devices that can process specific processor HBC cards, separately from your POS system.

HBC Processors and Health Insurance Plans

HBC processors only work with specific Medicare Advantage health insurance companies. You will want to determine which insurance plans are offered in your area to determine the HBC processor that will be most helpful for your customers. HBC processors should be able to provide you with this information.

Below are the timelines for when the POS systems will be compatible with the HBC processors. NGA is working to provide information from all POS providers and HBC processors.

ECRS Solutions Contact Date Available HBC Processor POS Integration
ECRS Now Solutran V4 (Barcode, MSR Open Loop, MSR Closed Loop) Yes
ECRS Now InComm (MSR Open Loop, MSR Closed Loop) Yes
ECRS Now FIS Network (Wex, About Fresh, Nations Benefits, Soda Health) Yes
ECRS End of Q1 '25 NationsBenefits Direct Yes

ProHealth Connect Date Available HBC Processor POS System POS Integration
ProHealth Connect Now Solutran V4 (Barcode) & V6 (Magstripe) No - Handheld Device
ProHealth Connect Now UpFront Software Yes
ProHealth Connect April 2024 MCR POS Systems, Inc. Yes
ProHealth Connect Now Telonline LLC Kiosk
ProHealth Connect Now RBR Link Yes
ProHealth Connect Now Universum Yes
ProHealth Connect Now EBS POS Yes
ProHealth Connect May 2024 Bluu POS Yes

Contact Name & Link POS System System Specs Date Available POS Integration
Nations Benefits Toshiba ACE 8.4 Now Yes
NCR ENCOR 1.0.12.0 Now Yes
NCR Storeline April 2024 Yes
Nations Benefits Device Now No – Handheld Device

Contact Name & Link System Specs Date Available Processor Integration
NCR & NCR Connected Payments ENCOR 1.0.12.0 October 2023 InComm Yes
NCR & NCR Connected Payments ENCOR 1.0.13.0 March 2024 Nation’s Benefits Yes
NCR & NCR Connected Payments ENCOR 1.0.12.0 October 2023 Solutran (Magstripe and barcode) Yes
NCR & NCR Connected Payments ENCOR 1.0.14.0 August 2024 Soda Health Yes

Contact Name & Link Date Available HBC Processor POS Integration
LOC Software Now InComm Yes
LOC Software Q1 2025 Nations Benefits Yes
LOC Software Q3 2024 Solutran v6 (Barcode and Magstripe) Yes
LOC Software Now Solutran v4 (Barcode) Yes

Tell Your Customers!

Your customers need to know that you are now offering HBC/OTC benefits. NGA and Fincretive have developed in-store education and awareness materials that you can leverage to inform and educate your customers.

In addition, different health programs (once connected) will provide more brand-specific materials.