Executive Conference Schedule
Sessions are located at The Fairmont | Washington, DC
The schedule is subject to change
7:00am – 8:00am | NGA Board of Directors Breakfast (Board Members & Invited Guests Only) |
7:30am – 8:00am | Networking Breakfast |
8:00am – 11:00am | NGA Board of Directors Meeting (Board Members & Invited Guests Only) |
8:00am – 8:45am | Food as Medicine: The Future of Nutrition and Wellness
As the lines between food, health, and wellness continue to blur, the concept of "Food as Medicine" is gaining momentum. This session will explore how grocers can leverage food as a powerful tool for improving health outcomes, preventing disease, and enhancing the overall well-being of their shoppers. From the latest research in functional foods and nutraceuticals to emerging trends in personalized nutrition, this discussion will focus on how the grocery industry can support consumers’ shift towards health-conscious eating habits. Speaker: Panelists: Emily Callahan, Director of Strategy and Operations, Nutrition Policy Initiative, Food is Medicine Institute, Friedman School of Nutrition Science & Policy, Tufts University Kelly Hanson, Project Director, NGA Foundation Annette Maggi, President, Annette Maggi & Associates, Inc. |
8:45am – 9:30am | Streamlining Operations: Mastering Labor Efficiencies for Peak Performance
In this competitive environment, optimizing labor efficiency is crucial for enhancing productivity, reducing costs, and improving customer satisfaction. This session will delve into innovative strategies and technologies designed to streamline labor processes and maximize workforce effectiveness. From automation and advanced analytics to workforce management tools, discover how grocery retailers can achieve operational excellence and adapt to the evolving demands of today’s market. Moderator: |
9:30am – 10:15am | Retail Media Networks: What Independents Need to Know
The good news is retail media networks are being created specifically for independent retailers in collaboration with marketing partners and technology resources. By integrating your in-store media, such as digital signage, touch screen kiosks, video walls and in-store audio ads, with your retail media network strategy, you’ll extend your connection with shoppers onto the sales floor. In addition, manufacturers and CPGs can continue communicating with consumers throughout the shoppers’ journey at the point of sale. In this interactive session, we’ll explore the value of retail media networks for independent retailers. We’ll identify opportunities for in-store media to provide multiple touchpoints in strengthening brands and raising awareness of promotions and special offers, get clarity on the 7 ways independent retailers benefit from retail media networks – from CPG funding and marketing dollars to new customer acquisition, discover the role of in-store media in retail media networks – connecting with shoppers online and offline, and find out how maintaining consistency across customer touchpoints enhances the shopping experience, builds loyalty and grows sales. Speakers: |
10:15am – 11:00am | Unlocking Growth in Grocery E-Commerce: The Impact and Opportunity of SNAP Integration
This panel will provide an overview of the state of eCommerce in grocery, with perspectives offered by three industry leaders about the decision-making process for offering (or foregoing) online shopping. SNAP Online, and the free resources available through NGA’s SNAP EBT Modernization Technical Assistance Center (SEMTAC) to help guide grocers with SNAP Online authorization, will also be discussed. Panelists will include grocers who have weighed and/or implemented online shopping and can speak to the key considerations and best practices for offering eCommerce. The session is intended for owners or decision-makers who are considering eCommerce for their customers, as well as those interested in offering online shopping to customers who use SNAP. Moderator: |
11:15am – 12:00pm | High Highs and Low Lows: The Global Economy and Shifting Input Costs in the Grocery Industry
Explore the critical relationship between the global economy and the grocery industry, with a focus on how changing input costs are reshaping the landscape. Attendees will gain a deep understanding of the key factors influencing the costs of raw materials, labor, transportation, and other essential inputs, and how these changes impact grocery operations and pricing strategies. The session will cover how global supply chain disruptions and innovations affect the availability and cost of goods in the grocery industry and examine the volatility in prices of key commodities like grains, meats, and dairy, and their direct impact on grocery pricing. Speaker: |
12:00pm – 1:30pm | Keynote Luncheon – Making Sense of Today’s Politics with Jonathan Martin
As the 2024 election looms just a week away, immerse yourself in an exclusive conference session led by Jonathan Martin, the renowned POLITICO Politics Bureau Chief. With unparalleled access and a reputation for being one of the nation's most well-connected and highly respected reporters, Martin unveils the intricacies of American politics in a way only he can. Embark on a journey through the heart of Washington, D.C., guided by Martin's extensive network of sources and his razor-sharp analytical mind. In this captivating session, Martin goes beyond the headlines, delivering an insider's perspective on the pulse of campaigns, government, politics, and policy. Drawing on his deep historical knowledge and relationships spanning both sides of the aisle, he unravels the complexities that define the political landscape. Gain unprecedented insights into the behind-the-scenes dynamics of some of the nation's most pivotal moments, as Martin navigates you through the twists and turns that have shaped the course of American politics. Don't miss this opportunity to grasp the true essence of American politics, dissected and deciphered by a seasoned expert who stands at the forefront of political journalism. Join us for an unforgettable session that promises to deepen your understanding of the political sphere just days before the nation decides its next chapter. Speaker: |
1:45pm – 2:30pm | Concurrent Breakout Sessions |
Customer Connection with Associated Wholesale Grocers (NGA Associate Members Only)
In a closed, intimate environment, industry suppliers and solution providers (Associate Members) will hear from the leadership of an independent grocer on their business objectives, growth strategies, and how trading partners can collaborate to meet the needs of their community. Speaker: |
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Driving Operational Excellence and Sustainability through Digital Innovation
Explore how digital innovation is reshaping grocery retail. We will delve into the real-world applications of advanced electronic shelf labels (ESLs) and retail IoT platforms in driving operational excellence and sustainability. Learn how innovative technologies are being implemented in stores such as The Fresh Market and others to enhance pricing accuracy, improve employee and operational efficiency, and create a more agile and sustainable shopping environment. These retail veterans will share their first-hand experiences in leveraging digital tools to streamline operations, lowering costs, and meet evolving consumer demands in today’s competitive grocery landscape. Moderator: |
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Engaging the Hispanic Shopper: Strategies for Success in the Fastest Growing Consumer Markets
The Hispanic demographic is one of the fastest-growing and most influential consumer groups in the grocery sector. This session will delve into the shopping behaviors, preferences, and cultural influences that shape the buying decisions of Hispanic shoppers. Attendees will gain insights into the importance of product assortment, merchandising, and marketing that resonate with this diverse community. The session will also explore the role of traditional foods, brand loyalty, and the growing demand for health-conscious and culturally relevant products. Learn how to tailor your grocery offerings to meet the needs of Hispanic shoppers and create a shopping experience that fosters loyalty and drives sales. Moderator: |
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2:45pm - 3:30pm | Customer Connection with Lowes Foods (NGA Associate Members Only)
In a closed, intimate environment, industry suppliers and solution providers (Associate Members) will hear from the leadership of Lowes Foods on their business objectives, growth strategies, and how trading partners can collaborate to meet the needs of their community. Speaker: Glenn Figenholtz, Senior Vice President, Merchandising, Lowes Foods |
AI-Powered Decision Making: Unlocking Opportunities and Insights for Grocers
In this session, we will explore how AI can empower grocers to make smarter, faster decisions by uncovering hidden opportunities and sending real-time alerts. AI can proactively identify trends, stock shortages, and customer behavior patterns, providing actionable insights that improve operations. Additionally, AI makes accessing and analyzing existing data easier, offering retailers instant answers to their most pressing questions and delivering deeper insights that drive profitability and customer satisfaction. Speaker: Joseph Dwyer, Data Scientist, BRdata Software Solutions |
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Ensuring Quality and Safety: The Now & Future Role of Traceability
Traceability requirements are no longer on the horizon, the time is now, are you ready? This session will provide an in-depth look at how traceability systems are implemented and their impact on supply chain transparency, product recalls, and consumer trust. Attendees will explore the technologies and practices that enable effective traceability, from blockchain solutions to advanced tracking systems. The session will also address regulatory requirements and industry standards, as well as best practices for integrating traceability into your operations. Learn how to enhance your grocery business’s accountability and responsiveness, ensuring product integrity and fostering greater confidence among your customers. Moderator: Panelists: Tom Charley, Owner, Shop N Save Derek Hannum, Chief Customer Officer, ReposiTrak Katherine Vierk, Director, Division of Public Health Informatics and Analytics, Food and Drug Administration (FDA) |
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3:30pm – 4:15pm | Powering Growth: Mergers & Acquisitions in the Independent Grocery Sector
In an increasingly competitive market, independent grocery chains are turning to mergers and acquisitions (M&A) as a strategic avenue for growth and sustainability. This session will explore the dynamics of M&A activity within the independent grocery sector, offering insights into current trends, key drivers, and the unique challenges faced by smaller operators. Attendees will learn about the critical factors that influence successful transactions, including valuation, due diligence, integration strategies, and the impact on market positioning. The session will also cover regulatory considerations and highlight case studies of recent deals, providing a comprehensive understanding of how independent grocers can leverage M&A to thrive in today's market. Speaker: James Floyd, Principal, The Food Partners Scott Welman, Principal, The Food Partners |
4:15pm – 5:00pm | The Retail Rebels
Let’s face it: succeeding in retail is harder than ever due to technological advancements, economic challenges, and the immense scale, reach, and buying power of retail giants and tech disrupters. Some have argued that the only way to win customers today is by focusing on price, variety, and convenience. However, a few retail rebels are changing the industry's rules by addressing other human needs and wants that tap into our desire for community, adventure, and discovery. During this illuminating presentation, the attention architect and celebrated author Kevin Ervin Kelley will use several real-world case studies to show how independents can survive and thrive in an era of commoditization. Speaker: |
5:30pm – 6:30pm | Chairman’s Reception sponsored by VusionGroup (Invitation Only) |
6:30pm – 9:00pm | NGA Board of Directors Dinner sponsored by Kellanova & Purina (Board Members & Invited Guests Only) |
7:30am – 8:00am | Networking Breakfast |
8:00am – 9:00am | Washington Update: How Independent Grocers Will Fare in a Trump or Harris Administration
As our sector faces increasing scrutiny and evolving regulations, understanding the impact of government policies is more important than ever. This session will provide a deep dive into the latest developments in government relations, regulatory policies, and compliance issues that directly affect food retailers. From labor laws and environmental standards to food safety and labeling regulations, attendees will gain insights on how to navigate these complex challenges and stay ahead of the curve. Attendees will leave with a clearer understanding of the regulatory landscape and actionable strategies to manage government relations, ensuring their business remains compliant and competitive in the ever-evolving food retail environment. Speaker: |
9:00am – 9:45am | Optimize Store Performance: Reducing Costs and Boosting Profits with Benchmarking and Upgrades
Join industry experts to review USDA REAP (Rural Energy for America Program) and how it can benefit independent grocers. Numerous projects have been implemented to improve energy efficiency, reduce food waste, enhance merchandising, and address regulatory pressures like those from the AIM Act (2020). This session will detail the types of projects approved so far, potential profit improvements, and how grocers can continue to leverage REAP to enhance their operations. Topics will include the value of benchmarking stores against common standards for USDA REAP applications, operational improvements, employee engagement, Environmental, Social, and Governance reporting, and driving profit growth. Speaker: Jonathan Tan, Co-Founder, Ratio Institute |
9:45am – 10:00am | SNAP EBT Chip Cards: What Grocers Need to Know
In an effort to modernize EBT and reduce benefit theft, the USDA is helping states migrate SNAP EBT cards from magnetic stripe to chip cards. States, starting with California and Oklahoma, are planning to issue chip cards beginning as soon as January 2025. It is important that POS and payment processing systems are tested to ensure uninterrupted processing of SNAP with EBT chip cards. We will briefly discuss the transition to EBT chip, how to test POS and payment processing systems, and share available resources. Speakers: |
10:00am – 10:15am | Networking Break |
10:15am – 11:00am | Marketing 2.0: Disruptive Trends Shaping the Future
From the rapid rise of e-commerce and omnichannel shopping to the impact of AI, personalization, and data-driven marketing, the future of grocery marketing is filled with both challenges and opportunities. This session will explore cutting-edge trends and strategies that are reshaping the marketing landscape in our industry. Attendees will gain insights into how these trends are transforming consumer behavior and will leave with actionable strategies to future-proof their marketing efforts. Moderator: |
11:00am – 11:45am | Leadership Insights: Charting the Future of Independent Grocery
Join us for an exclusive panel featuring top executives from the independent grocery sector as they share their perspectives on leading in a rapidly changing industry. Moderator: Panelists: |
12:00pm – 1:00pm | NGA Advocacy Meetings Briefing |
1:00pm – 4:30pm | NGA Advocacy Meetings (NGA Members Only) |
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