SNAP Online Glossary (PDF)
Defines acronyms, terms, and stakeholders in the SNAP Online Purchasing project.
SNAP Online Purchasing Pilot Retailer Onboarding Process 
Provides an overview of the process of onboarding as a SNAP Online retailer.
SNAP Online Retailer Expansion (PDF)
Provides guidance for retailers who have a live SNAP Online operation and want to add additional eCommerce platforms.
Pre-LOI Criteria Quiz (PDF)
While submitting a Letter of Intent (LOI) is the first official step in the FNS application process for SNAP Online, the criteria in this document must be met before your LOI can be submitted.
SNAP EBT eCommerce Provider Guidance Document (PDF)
A guide to help retailers select an eCommerce platform provider.
eCommerce Provider Chart
A list of eCommerce platform providers that currently offer SNAP Online Purchasing functionality (USDA/FNS website).
Third Party Processors (TPPs) Reference Document (PDF)
This document provides key information about Third Party Processors (TPPs).
Feasibility Tool (XLSX)
A general tool for determining the number of SNAP Online orders a retailer will need to receive in its first year to offset initial implementation costs. *This tool is not definite and is intended to be an estimator.
Security Considerations for SNAP Online Retailers (PDF)
Guidance on security considerations for new SNAP Online retailers.
Retailer Criteria & LOI Guidance (PDF): A companion document to the FNS SNAP Online Purchasing webpage, providing additional details about the Criteria and Requirements for SNAP Online.
Letter of Intent (LOI) Guidance (PDF): This document provides more details about the information FNS is seeking through a retailer's Letter of Intent submission.
Letter of Intent (LOI) Template (Editable Word Doc): A downloadable Word form for your Letter of Intent.
Letter of Representation Template (Editable Word Doc): A fillable PDF form to designate and authorize a specific person(s) to act on behalf of a retailer on matters related to SNAP and SNAP Online.
Business Requirements Document (BRD) Guidance (PDF)
This document provides details and tips for developing your BRD and includes more detail about many of the requirements for SNAP Online functionality.
BRD Cover Sheet & Template (Word Doc)
This is a downloadable Word document that offers a template for your BRD. You may choose not to use the entire form, but at minimum, please complete and submit Sections 1, 1.1, 1.2 and 1.3 as the Cover pages for your BRD submission.
Internet Retailer Fraud Mitigation Letter (PDF)
This is a document created by USDA FNS explaining additional balance inquiry security guidelines for retailers to abide by on their eCommerce platforms.
Order Confirmation and Receipt Requirements (PDF)
This document includes additional transaction requirements that USDA FNS will test for during the testing phase.
SNAP Online FNS Authorization Speed Testing (SNAP Online FAST) (PDF)
This document outlines the testing tiers, and the test script requirements of each tier, for eCommerce Providers. It also outlines the requirements for moving between tiers.
